Order AV system technical support service - and we will help you assamble and begin using new webcasting and or video production equipment. This is a one time fee that applies to equipment purchased from the Streaming Store.
- Up to 8 hours of combined support/training.
- Remote support via email/phone/computer.
- Only covers equipment purchased from The Streaming Store.
- Paid in advance and non-refundable.
System Support Covers:
- Video production (cameras, recorders, switchers, converters and monitors).
- Streaming appliances.
- Streaming encoders.
- Streaming encoding software.
- Wireless video encoders/transmitters.
System Assembly (Basic) - we will provide assistance via phone/email to connect all the equipment purchased from The Streaming Store. This includes connecting video sources to mixers or encoders, connecting mixers to recorders or encoders and configuring encoders to connect to a streaming provider. You, the customer, are responsible to run video/audio/network/power cables to the system remote devices. This service is limited to 4 hours time and cost a flat fee of $300.00.
System Assembly (Advanced) - we will provide assistance via phone/email to connect all the equipment purchased from The Streaming Store. This includes connecting video sources to mixers or encoders, connecting mixers to recorders or encoders and configuring encoders to connect to a streaming provider. In addition, we will train your technical team how to operate individual components purchased (cameras, mixers, encoders, streaming portals use). You, the customer, are responsible to run video/audio/network/power cables to the system remote devices. This service is limited to 8 hours time and cost a flat fee of $1200.00.
