Rental Equipment Support

Rental Equipment Support
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  • Book Support Service

Availability

Specify Start and End dates of the rental period:
 
 
Book rental equipment from the Streaming Store and get phone/in-person technical assistance to assemble and configure the equipment starting from $150/hour, billed in increments of 15 minutes. Onsite support is limited to the Toronto GTA. Service available Monday-Friday 9 AM - 5 PM. For after-hours/weekends/holidays add an additional 25% fee.
 
To guarantee availability, please book this service when you order rental equipment. 
 
Rental Equipment Remote Support Includes:
- Toll-free number (888) 676-2300 ext. 4.
- Phone/Remote Desktop support.
- Basic assistance to configure the rental equipment.
- Assistance configuring streams.
- 1-hour minimum, then billed in increments of 15 minutes.
 
Rental Equipment On-Site Support Includes:
- Toll-free number (888) 676-2300 ext. 4.
- Assemble and configure the rental/owned equipment.
- Assistance configuring live streams.
- In the Toronto GTA area only. Add parking cost when applicable.
- Basic 4 hours service. Billed afterwards at $125 per hour.