NEW - Book a Rental Order in 4 Easy Steps:
4. Complete booking, make payment, and receive an Email confirmation.
|IMPORTANT NOTICE: Streaming Store rentals are only available in Canada. We ship with UPS to all Provinces. Select a flat fee 2-way prepaid shipping during check out, or pick-up the rental equipment from our Toronto office.
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Equipment Rental Policies
Rental services are offered on a "first come first served" basis. Real time inventory view is available by selecting a rental range date and placing items in the cart. Please order rentals in advance to guarantee booking. Rentals are only available in Canada.
3-Day: starting calendar day 1 before noon, and ends before noon of day 3.
Weekend: Friday morning to Monday morning, billed as 3-Day rental.
Week: 7 days - starting from the time you pick up, or the rental ships, until returned.
IMPORTANT: Equipment in transit counts towards the rental period. For example, we ship Monday, you get the gear Wednesday, and ship back Friday - if we get the rental back by Monday - the rental period will be 1-Week.
Customers booking rental equipment must have knowledge of the equipment they rent. We provide in every kit basic written instructions. We offer assistance configuring the equipment via phone, or in person. Ask us about our paid support options.
Booking and Payment
Place all items in the cart and complete payment. Your paid order receipt will be followed by an official booking confirmation. Payment for rental orders is due in advance before pickup or shipping of an order. Data usage fees for LTE modem rentals will be charged after the equipment returns. Deposits will be released after the equipment is returned.
Customers booking rental equipment must present rental insurance (their own or purchase insurance from 3rd party broker). When no insurance is purchased or presented by the customer, Uvision will charge the customer credit card a deposit - the full value of the equipment rented. After equipment return and inspection, this fee will be fully refunded to the customer method of payment. The time to release the hold from a credit card varies depending on the financial institution.
A minimum of 24 hrs notice is required to extend your rental contract before the end of the contract. Failure to return your rental on time, without an agreed upon extension, will result in additional charge of additional rental fees until the equipment is returned.
A minimum of 2-business day notice, prior to your pick up time, or ship date, is required if you wish to cancel your reservation. Canceled orders will incure a 10% penalty. You will be charged the full value of the rental contract if you fail to pick up equipment, refuse shipping delivery, or cancel reservations 2-business days before the rental begins.