Product Technical Support

Need technical assistance? Free technical support is provided by all manufactures of the hardware and software sold on the Streaming Store. Keep your receipt and contact the equipment manufacture support line:

ACME Portable - +1 (626) 610-1888

AJA Video Systems - +1 (530) 271-3190

Anton Bauer - +1 (203) 929-1100

Atomos - +1 (503) 388-3236

Blackmagic Design - +1 (408) 954-0500

ikan Corporation - +1 (713) 272-8822

Link Electronics - +1 (573) 334-4433

Livestream - Call The Streaming Store +1 (416) 781-6130 ext. 1

Magewell - +86-25-52070647-8003

Matrox - +1 (514) 822-6030

Niagara Video - +1 (925) 399-7201

Osprey Video - +1 (972) 488-7156 

PTZOptics - +1 (800) 486-5276

Roland - Call The Streaming Store +1 (416) 781-6130 ext. 1 

Telestream - Enterprise products call The Streaming Store +1 (416) 781-6130 ext. 1. For Desktop products contact Telestream.

Teradek - +1 (888) 941-2111 (US/Canada)

vMix - Online support only.

Videon - Call +1 (814) 235-1111

Winnov - No phone support for capture card products.

Wowza Streaming Engine - License based online/phone support.

 

Optional paid support is offered by our support team. Purchase paid support from The Streaming Store.